Turn the work that lives in email and spreadsheets into a simple online tool.
Your team already knows how to get it done. We just help them do it in one place where nothing gets lost and everyone can see what is next.
Why we started tickdone
A lot of important work happens where nobody can see it
One person keeps the spreadsheet. A form gets emailed back and forth. Approvals happen because someone remembers to ask. It works fine, right up until a request arrives half finished or nobody can say who approved what.
Big software rarely handles these little jobs, and custom software usually costs more time and money than the job is worth. We sit in the middle. You tell us how the work happens, we build a simple tool around it, and your team gets something dependable without becoming a tech project.
What we build
Tools shaped around the job you already do
Request and intake forms
Orders, new supplier setups, onboarding, price approvals. The form people email around today becomes one clean page everyone fills in the same way.
Simple approval steps
You can see who asked, who needs to sign off, and what is still missing. No more chasing people to find out where something sits.
Helpful AI, used gently
AI can write a first draft, sum up a long request, or flag a missing detail. You stay in charge and nothing goes out without a person saying yes.
How it goes
Four easy steps, and no jargon
You never have to know how any of it is built.
We listen
You walk us through how the work happens today. We write it down and ask the questions nobody wrote down before.
We build it
You get a tool made for your way of working, not a generic template you have to bend around.
We run it
It lives online, ready when your team is. Nothing to install and no work for your IT team.
We keep it fresh
When the way you work changes, tell us and we update the tool. Changes are part of the service.
Included every time
What you get with every tool
Your information stays private
Only the people you choose can sign in, and files are kept safe behind that sign in.
You can see everything
Every request, file, and change is saved, so you always have a clear record to look back on.
Plays nicely with what you have
We fill the gaps around the big systems you already pay for instead of trying to replace them.
One predictable cost
One clear price for building, running, and looking after your tool. No surprise bills.
What we hold ourselves to
Governed
Secure, compliant, and built for control.
Human + AI
AI that supports people and follows the rules.
Structured
Clear processes. Better outcomes.
Measurable
Visibility, history, and continuous improvement.
Start with one job
Think of the one task your team grumbles about most. Tell us how it works today and we will show you what it could look like as a simple tool. No pressure.
Start with one jobOr just email us at support@tickdone.ai